Yes, we ship to Canada! There is a $60 flat rate shipping fee for orders shipped to Canada.

Outside the contiguous US and Canada? Request a quote via our Web Contact Form and we'll find the best rate from us to you. Make sure to include Name, Address, and a phone number (required by shippers).

Yes! We currently offer several Shop Pay options including Pay in 4 and Installments. You'll see links to ShopPay options at checkout.

If you select PayPalfor payment, you'll be able to request financing options once at the PayPal site.

NuChairs are built to order in America. Currently, order processing times are about 2-3 weeks. Times are subject to change based on current demand.

Not for everyone, but for some people, yes. If you're used to slouching and leaning back into your seat, your postural muscles have atrophied and lost strength. Sitting in your NuChair in neutral posture gently engages your postural muscles, strengthening them as you sit. You may feel some tightness and/or fatigue during the first 5-10 days. Once those muscles strengthen you won't notice it anymore. In fact you'll probably notice that your posture is stronger while standing and doing things other than sitting. So give it some time, even if you have to switch back and forth between your NuChair and your old chair for a while. It will be worth the effort!

NuChair's unique geometry does more than just provide a front support to lean on. NuChair maintains your standing posture, from your head down to your pelvis, while you sit. Automatically. This is called neutral posture. You'll feel the difference right away!

Yes! You might want to use your NuChair without the front support installed for a variety of reasons. Just loosen the set knob to remove it and sit down on the seat from the front. You'll still feel the comfort and relief that NuChair provides by seating you in neutral posture. And don't worry about sliding off, NuChair's seat is specially molded with multiple layers of foam and gel that keeps you snug and secure.

When you sit in conventional chairs you compress your lungs and ribcage by up to 80%! This lung compression results in less space for your lungs to expand when you breathe, reducing your body's oxygen intake. Sitting in NuChair expands your lungs, allowing deeper breathing and greater oxygenation. Some of the benefits are:

• Improved focus, concentration, and alertness

• Increased energy and productivity• Reduced fatigue, you feel more refreshed through the day

• Faster recovery from workouts and heavy physical exertion• Improved overall health

NuChairs are built to order in America. Currently, order processing times are about 2-3 weeks. Times are subject to change based on current demand.

Refund PolicyWe want your NuChair experience to be the best sitting experience you’ve ever had. If you’re experiencing issues or discomfort with NuChair, first please review the Using NuChair videos at https://nuchair.com/pages/instructions on our website. Due to the unique seating position NuChair provides, we ask that you use your chair for two weeks to allow your body to become accustom. If you still need help, contact us at (305) 684-3445 or by email at support@nuchair.com.NuChair Terms for ReturnsCustomer satisfaction is important to us, and we will do everything we can to accommodate your returns to the best of our ability. If you have gone through a break in period and still don’t find comfort with NuChair, here are our terms.Satisfaction GuaranteeIf you are unsatisfied with your purchase for any reason, NuChair will be happy to process a return for you within 60 days of purchase date. To return an item, please call or email us to obtain return authorization and instructions. Return authorization must be obtained within the 60-day period.For warranty claims, please see our warranty page. Items returned must be in their original unused condition, placed properly in their original packaging, complete with all tags, instructions, and inserts. You will be responsible for the shipping cost back to us, and the return must be postmarked within 5 calendar days of return authorization date, or the return will be cancelled. You may have to provide supplementary packing materials if you cannot locate the original packaging, or if the outer carton was damaged during the original trip out to you. If you are returning the item, please ship with a carrier that provides tracking numbers and request insurance to ensure safe return.  We require that you send us tracking as soon as it is available.  You are responsible to ensure the item is returned safely to NuChair, any damage before or during return will be your responsibility.Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your purchase price, less any shipping costs whether paid by purchaser or NuChair, will be credited back to your purchasing credit card. If rejected, the reason for rejection and reduced refund amount will be clearly indicated. Refunds are typically processed within 5 business days of notification.*Exceptions for Satisfaction GuaranteeThe following are not eligible for refund:

• Sale items
• Special discount items
• Open box items
• Discontinued items
• Special orders
• Bulk orders
• 3rd party sales such as Distributors, Dealers, Gifting sites, etc.
• If you refuse the delivery of a package without prior consent from NuChair, you will be charged for any expenses incurred by NuChair, Inc.  All sales are FOB Origin.  

Damaged Goods:If you receive a shipment with obvious damage to the packaging, notify the delivery agent at the time of delivery. Take photos of the box before opening and notify us within one business day. The items inside may still be in perfect condition.If you receive goods that were damaged in transit, (whether packaging is damaged or not), please take photos and contact us within one business day of receipt. Hang on to all packaging until the issue is resolved.